See What Your Wallet Records Include
We record the account details needed to create access, complete phone verification and connect your account with payment activity. A DANA, OVO, GoPay or QRIS transaction may create a reference number, amount, status and timestamp so we can match a receipt with the correct account. Bank
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transfer and virtual account records can include the selected BCA, BRI, Mandiri or BNI route. We use these records to answer account questions, check unusual activity and meet applicable legal duties. Device type, browser settings, IP address and login events may also be stored for account
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protection. Our handling of this data, your access rights and any retention period depends on local law. Where local law permits, you may ask us to correct or remove data, subject to records we must retain.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.